Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Surgery


Couldn't ask for better

It's been very good to get appointments with the nurses, usually only a days wait to be seen. I couldn't ask for better with understanding, caring and professional nurses who have been great. I do my prescriptions online and that works well, the only thing that could be better is a bigger car park but given the location that's unlikely to happen.