Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Surgery


All been good

It's fairly much back to how it was, you talk to reception staff and are offered an appointment. Staff are good at responding and getting back to you. The online systems including econsult have worked well with quick responses. The doctors and nurses explaining issues very well and don't mind questions being asked.