Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Surgery


Drs and nurses do a good job

Never had any real issues getting appointments. The phone consultations are great and should remain as the first option when you need to contact the surgery, they have always led to a face to face appointment when its been needed. I'm really happy it all works so well. Econsult has also worked very well to get advice and treatment.