Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Surgery


Generally very happy

Generally very happy being able to get appointments when they've been needed, it all works well. It would be good to be able to book appointments online with other doctors, not just your own, as it would give more flexibility on times and days. Staff listen and give you time and there's no pressure to be quick when you're with them.