Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Surgery


Brilliant surgery

Its an efficient and friendly surgery where staff do all they can to help. I've had fantastic care from very thorough doctors but wanting to see the same GP can mean delays when being seen. The social prescriber here is very good too, very supportive.