Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Surgery


Recently joined the practice

My experience of using the surgery is limited as I only recently registered here but so far on each occasion the staff have been lovely and I've been very pleased with the surgery so far. I came in to the surgery to book a new patient appointment and easily arranged todays appointment. So far it's been a brilliant surgery.