Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Surgery


Flexibility around work

On the day appointments are fine to get and I use systmonline to arrange appointments in advance as I can choose a GP. The staff are really good and I have no issues there, they are accommodating and offer appointments around work which is helpful. They are doing the best they can.