Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Victoria Surgery


Good staff

I prefer to see my own GP and the system allows you to book with a particular doctor. The staff are all good and the timeframe for appointments is great and works well. The doctors and nurses give you time in appointments and are so approachable. For some reason I had a review in December and then again around my birthday, which they said they were aligning the appointments with.