Poor attitude of GP
Yesterday, when requesting a call back from a GP a doctor rang. Telephone manner was poor and would not listen to my fathers questions . The worst bit was that a doctor said I’ve got to go I have other calls to make. Now my father hardly uses the GP surgery and recently has been discharged from hospital and needed advise around the medication. This is not person centred care with a holistic approach. This ended up with my father who is only 69 becoming anxious. I work in health care and this incident in no circumstances follows the NHS Consitutions Values. I want others to be aware of this, as it is lucky my father has support from others or it could of resulted in a pointless time in Aand E which was not needed.