Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Victoria Surgery


My doctor is exceptional

The staff on the front desk are very helpful and friendly and my doctor is exceptional. You can get an appointment on the day if you need it but for other things you do have to wait sometimes up to 2 weeks. The doctors make good referrals to the hospital. Its fantastic here really, shame the waiting room carpet is a bit mucky but I suppose you expect it.