Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Victoria Surgery


I Rate the Doctors Highly

It can often be a bit of a wait to get an appointment, sometimes up to a week, but I did get one today on the day which was good. From my experience it depends on who you see on how it is on arrival, one of the reception staff can be a bit abrupt. I do rate the doctors very highly.