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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

Victoria Surgery



Been a patient for 38 years, NEVER had a bant

Over time, I have seen several different doctors and nurses, All including the receptionists, are without exception knowledgeable, caring and fantastically helpful. You never feel rushed, or trying to get yopu out in a hurry. Hopefully, all practices should be like this. If not, they should.

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