Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Victoria Surgery


Dr's and nurses are great

The flu and covid vaccination programmes run by the surgery were brilliant, both went so smoothly. I have found that messages from the hospital do not always reach the doctors and this makes me feel a little anxious as it keeps happening. It worries me that if I'm not copied in to the letters I will not know what I need the doctors to be aware of.