Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Victoria Surgery


Care has been great

Was seen straight away with a young child but do feel there could be a bit more flexibility with afternoon appointments as you have to call back after 12.00 to try and get one if all the morning appointments are gone which can be frustrating.