Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Villapharm Ltd


Prescriptions take a week

You do have to put in prescription requests a week in advance to make sure you you get it in time. I prefer to select which medications I need rather than getting everthing on my list. Once you know it takes that long you can work around it.