Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Walker Close


Mixed emotions

I was treated for bulimia with anorexic tendencies at the very start of 2018 to the middle of 2019. I was extremely ill, and i relied heavily relied on the treatment and staff here to get me better. The team got me to a point where I was stable and doing alot better, but still unwell. I was labelled 'uncooperative' because i refused to take antidepressants and was discharged because they believed there nothing more they could do to help me. I left with no support in place which really hurt. I ended up having to pay for my own private psychotherapist for the next year. I am so grateful for the treatment I received here and for the length of time/treatment was given, but at the same time I felt unheard and in the end 'unfixable'.. Improvements can definitely be made.