Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Walker Close


Don't listen, don't feel heard

Spoke with a man today, made to feel that my mental health not in need of support, been really struggling, have many difficulties that have been excubated via life etc and keep being told need referal for crisis team and to call 111 option 2, and when call them get told again need referal for crisis team, get fed up as nobody seems to know who is doing what and ate giving patients the run around, unfair.