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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Walker Close



16 year old daughter discharged too soon

My daughter was being treated under the mental health team at Walker Close and was gradually improving. The team discharged her earlier than I felt was appropriate, with absolutey no support post-discharge. She has swiftly relapsed and I have contacted the team but I cannot get her re-admitted. I simply get told to call the crisis team - who also do not help. I have tried other avenues but with no success - I feel like I am on my own.

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