Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Walton Surgery


Awful and no care for its patients

This is an awful surgery, I have had my daughters 8 weeks jabs moved 3 times now and keep putting the appointment back a week, now I’ve had 3 days off work unpaid because a surgery can’t stick to it appointments this is appalling and a disgrace. I believe the tax payer pays for the surgery services and still they can’t provide it.