Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Walton Surgery


Retired GP was great

I no longer see same GP which is ok, but I did find the previous GP, who has now retired excellent with his 'old School' care. I was referred very quickly and have non-curable illness, so continuity would be preferable, as I now pick up more thing that I need to see a GP for. I feel I have to repeat myself a lot, an the empathy is not there as they do not know the history. I should settle down as I believe there are now more 'permanent' members of the team.