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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Walton Surgery



Been ok if you see nurse

If willing to see Nurse, you get in. If want to see a GP, well it just doesn’t happen. With my condition I cannot see how seeing a Nurse today will resolve it, so likely to mean another appointment but with GP if I can get one. That’s two instead of one appointment.

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