Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Waveney Care Limited - 124 Denmark Road


Fantastic carers but lacking office support

WAVENEY CARE OFFICE hopeless!! Clients care times changed without telling them!! As a younger client wheelchair bound, I still have appointments and I'm a volunteer but find my care times are hit and miss!! The carers are fantastic but not supported by their office!! I have rung them several times about my care times. They have not been to see me about this matter.