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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Wedgwood House



Absolutely awful

The consultant was cruel, cold and confrontational. I had a MHA assessment and was told in response to expressing finding opening up to strangers difficult I was told threateningly that if I didn’t talk he’d call my parents (unsure about the legality of this as I’m an adult and was only on a 5(2)) and ‘make decisions you don’t like’, in all my interactions with him I was made to feel like my life didn’t matter and he didn’t care about me or want to help me. I was left to self harm for hours on end and treated like a misbehaving child, guilt tripped and told ‘some patients are unwell and don’t want to hear this’ when I was extremely distressed, I developed a haematoma as a result of this. This unit is shockingly poor and I was made to feel horrible about myself throughout.

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