Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Welch Pharmacy Stoke Park


New changes make service worse

Having used this pharmacy for a number of years I am extremely disappointed with the changes which have been made recently. I have always had my repeats put in my bag ready to re-order next time. Now I am being told that I cannot have these any longer. I have to come into the pharmacy to order. I like to walk to my doctors and take my repeats in, afterall we are told exercise is good for you. It also has date when I can order. I am very disappointed with this situation.