Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Happy with referral time

I was referred by my GP and was seen with in two weeks, I had a CT and colonoscopy and a follow up appointment with in a month, I was impressed by the speed of getting the tests. Before the colonoscopy I had to have a PCR done at the hospital but they insisted that it had to be done in a car. I live in Bury but don't drive so I had to arrange for family to pick me up just to have the test done.