Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Midwife was excellent

On her day off my midwife came in to the hospital to see me when I was induced which was great. My induction worked really quickly and my baby was born in 50 mins. I was given all the information I needed throughout, I just expected it to take longer. I didn't need to stay in for long and the care was good and once discharged her weight was monitored as they were a little concerned about her weight.