Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Cancer care great

I had bowel cancer surgery in 2019 and the care was great. The surgery was delayed due to covid but did take place in the end. I've now had a CT scan to check everything but I'm still waiting for the colonoscopy. I was due to have it in January and then again in March but both were cancelled and I'm now unsure when it is likely to be done as no date has been given this time. The specialist nurse is staying in touch which is nice.