Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Limited support

Very little paediatric physio support offered. My child has been seen once every 6 months and they just quickly try to show me what exercises I should do in the meantime rather than actually doing any physio with them. We've also had to wait nearly 8 months to be seen by a paediatrician. It's all very limited in the support provided and when you're waiting so long for appointments it's a long time in a child's life when things are changing and problems are occurring.