Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Best birth experience

I had very good support offered by the team and with the loss of a twin I was very pleased with how I've been cared for throughout the rest of the pregnancy. I was given regular scans and kept well informed and included in all the discussions. Visiting times for siblings to visit are only 2-4 which doesn't work very well when they are at school and you're having a longer stay in hospital. Due to traffic etc by the time my children got to the ward they had 5 minutes with us and were then literally kicked off the ward, there's no flexibility.