Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Staff need training

As a same sex couple and partner of someone undergoing cancer treatment I am constantly asked who I am to justify why I am at appointments. Consultants and ward staff ask questions that if I was a man wouldn't even be asked. One doctor wouldn't even talk with me and ignored the fact I was even there. Another wouldn't then look at my partner when they were giving really bad news, they really haven't been sensitive at all and appear to need basic training. Staff have also given poor advice after seeing the breast cancer diagnosis in isolation and didn't take in to consideration how other areas had been affected so furhter damage has been caused.