Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Good experience

Even though I had wanted and expected a home birth the plan needed to change. I kept the midwives informed of what was happening but was then asked to go in to hospital because they were short of staff. The birth was fine and the staff were good and they supported me when I wanted to get back home as early as I could. After the birth I do feel that the support rather drops away. On the lead up to it there is lots of support and information but after not so much.