Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

West Suffolk Hospital


Well listened to

My experience of attending maternity appointments has been very good. Appointments have been arranged as and when needed and the staff have been lovely. I've felt well listened to and given lots of information and I like that I can see all appointment information on the app.