Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Great antenatal support

I'm very happy with the support provided by the brilliant staff. Sometimes the waits are quite long but that can't be helped really and I now bring a book, snack and drink. Staff have also said on arrival when the delays have been on the longer side. One issue that has come up is that Ipswich community midwives can't always explain how the hospital departments operate.