Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

West Suffolk Hospital


Appointments at difficult times

Initially all my appointments have been arranged at school pick up time which was really difficult as I don't have easy to arrange child care. The letter for this appointment only arrived three days ahead and on a Friday so I wasn't able to call until Monday to rearrange the time, it seems difficult to arrange morning appointments and I'm not allowed to bring other children to the appointments which makes it even more difficult. Staff though are great and are happy to answer any questions.