Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:
Keep the language and tone civil
Don't mention personal details
Make it relevant to the review
Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.
Your response is being submitted, please wait...
Original feedback for
West Suffolk Hospital
Records not shared
There is no record of my hospital stay or treatment received following a fall. The doctors at my surgery weren't aware I'd even been in and I'm not sure why this hasn't been shared with them.