Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Gave birth at WSH, also had additional after

Felt as though they were very much understaffed during my labour. One midwife having to do everything on her own for over 12 hours straight. She was struggling to type up my notes as well as assist during my contractions. Stiches weren't tied off correctly and a week later I had to go back in to have them re-done. The care during period was very good however, very prompt and professional.