Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Very supportive

I'm having a very complicated pregnancy and have been completely happy with everything the team here at the hospital are doing. I have appointments everyday, scans weekly and a daily ECG and all staff have been very informative and reassuring. They are happy to listen but also answer any questions we have and nothing is too much bother for them. They are doing everything they possibly can and have been really accommodating.