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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital



Long waits - Community Paediatric service

We've face long waits for support from different paediatric services but the one that that we really need is an OT assessment. The problem is that at their young age long waits mean that you are not addressing the issues they are experiencing and they grow and develop at such a rate that it has more impact and they fall further behind.

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