Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Excellent

From an emergency admittance through treatment and discharge next day an excellent service, courtesy and consideration all of the time, including follow up discharge physiotherapy. This was for a spiral break on my left leg/ankle. The orthopaedic team and whole hospital were excellent, thank you! The pharmacy at hospital were very good. They could do with some extra staff to help them. the ward nurses too. .