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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

West Suffolk Hospital


Delays with the pre assessment unit

I was given a pre assessment appointment for an operation coming up and the same day as I was given the date they phoned to say they had no doctor available. I was given a new appointment 2 days later. When I attend the appointment staff did start the assessment but I was told no doctor was there yet and they were coming from Cambridge. I had to wait about 45 minutes for the doctor in the end.