Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Very good staff

We went to A & E with my son as he was having an asthma attack. We arrived by ambulance after the GP called for one. We were seen immediately and very quickly the treatment worked. We stayed in for about 4 hours until stabilised and then went home. The staff throughout were really good. We were then referred to the asthma clinic at our GP's.