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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

West Suffolk Hospital



Still waiting for blood results

I've been waiting 6.5 weeks for test results after being told by the consultant at West Suffolk Hospital that they should be back in 4 weeks. The tests were carried out at Addenbrooks and was told I would be written to but have heard nothing.

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