Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

West Suffolk Hospital


Wonderful caring staff

While my struggle to get help as I live alone is indelibly imprinted on my memory I only remain able to remember patches of the journey - nothing of my time in A & E and just a snatch of a Dr (Name removed) telling me I was going to be alright. I had suffered a taci stroke and a fully dissected carotid artery - my friends were told I would be in hospital at least till chrsitmas.- I got out after 12 days - not because I wanted to but because I needed to get back to my own home. The care I experienced was unsurpassable - and I heard the way staff spoke to other patients it was a privilege to be witness. I have never been a patient before only the care of a patient, which sometimes wasn't easy. But I can only say that I was overwhelmed! The only thing I would say for younger stroke patients would have been nice to get some help with bills and council. When I was finally able to access the help it was good but for a worrying couple of months with an inability to speak or write. 4 days after my discharge I had to spend time in the CAB office trying to get help with a form for a rent rebate. In the end I felt I had no choice but to go back to work just two months after my stroke. It hasn't been easy. I felt like death sometimes but I have to keep going.