Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

West Suffolk Hospital


Good but some issues

Some of the staff were really helpful but others weren't as good and wouldn't help as much as I needed them too. Also had an allergy and made staff aware and thought I felt unwell even more since they gave me tablets, but then when I get sent home unwell still and no care in place I found out some of the tablets they had given me had milk in that I am allergic too I'm not happy at all with it.