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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital



Permanent injury received

Permanent injury received From contaminated surgical equipment. I received a urinary infection , resulting in renal failure and septic collapse from a sisoscury examination of bladder cancer. On admission to hospital I was operated on during the procedure I was anaesthetised by epidural in my vertebrae. The contaminated equipment introduced E.Coli infection resulting in ulceration L3/L4 . Every day I suffer varying levels of extreme pain and walking from room to room in my home requires more than gritting my teeth, prior to hospital experience I was fully active. Since then every action is an effort of will. I am only here as I refuse to die.

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