Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

West Suffolk Hospital


Very good care received

My doctor was concerned about a mark on my skin so referred me to hospital. I was seen by dermatology quickly. In between seeing the consultant and having an appointment confirmed (a few days later) the lesion erupted just before xmas. After speaking to the consultant I went straight in to see him and was operated on later that day. The whole department was great during my treatment and stay in hospital.