Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

West Suffolk Hospital


Rude staff and almost impossible to park the car

I was referred to West Suffolk Hospital by my doctor. My husband drove me and we allowed plenty of time (or so we thought) for the drive in and to get parked. There were no spaces and we drove all around the nearby roads looking. We went back to the hospital and eventually found a place by which time we were running late. I was quite stressed as I don't like being late and when we got to the clinic the staff were quite rude and abrupt with us.