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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital



Nurses were amazing

My uncle was at WSH for sometime off and on for 4 months. Nurses were amazing and fantastic and the care was very good. You had to ring up and book an appointment to see the doctor though. The ward he was on was also not specific to his condition even though he had had a stroke and had cancer.

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