Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

West Suffolk Hospital


Good

I have had a benign tumour removed from the roof of my mouth. The treatment at the day hospital was excellent. At all times all the staff were polite and professional. I had a lunch time ( 12.10 and 12.15) appointments in the out patient department and was seen at 1.45 and 12.55 on these occasions, but they were late at the end of the sessions. I now have to have 6 monthly checks - but that will iinvolve travelling to Ipswich as the "Oral clinic" at WSH was closed on 30 June