Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

West Suffolk Hospital


Poor experience with knee operation

Had a knee clean out five years ago. Bad experience, left over night and wet myself. Knee was badly swollen and had to have a lot of blood drawn off, never bent properly since. Other knee is getting worse but putting up with the pain.